FAQ
Frequently asked Questions
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track the progress of your order by clicking on the tracking link provided in the email or by logging into your account on our website.
We take maximum care in packaging and shipping your orders, but if your order arrives damaged, please notify us within 30 days of delivery. Please provide us with details and, if possible, pictures of the damaged item and the packaging. Our customer support team will assist you in resolving the issue, which may involve providing a replacement or issuing a refund, depending on the circumstances.
If you need to make changes or cancel an order after it has been submitted, please contact our customer support immediately. We will do our best to accommodate your request. However, please note that once an order has entered the processing or shipping stage, changes or cancellations may not be possible. Our customer support team will guide you through the available options and assist you accordingly.